1. Nature of Service
Aura Live is a digital subscription service. Access is granted instantly after successful payment verification. There are no physical goods.
2. Refund Eligibility
Refunds are considered only in the following cases:
- Duplicate payment for the same subscription.
- Technical failure on our platform that prevented activation and could not be resolved by our support team.
3. Non-Refundable Cases
- No refund will be issued once a subscription has been successfully activated.
- No refund for change of mind, unused time, dissatisfaction with predictions, or third-party network issues.
- No refund for accounts suspended or terminated for violating our Terms.
4. Refund Process
Approved refunds are processed within 7-10 business days to the original payment method.
To request a refund, email hello@predictoai.in from your registered email with your transaction reference.
5. Cancellation
Subscriptions do not auto-renew. You may stop using the Service at any time; access remains available until the end of the paid period.
6. Contact
For refund or cancellation queries write to hello@predictoai.in.