1. Introduction
Aura Live (“we”, “us”, “our”) operates the website https://predictoai.in and related services (the “Service”). By using the Service, you agree to the practices described in this Privacy Policy.
2. Information We Collect
- Account information: name, email address, and profile details you provide.
- Device & technical data: device model, operating system, browser, user agent, and IP address.
- Payment information: transaction reference IDs, plan selected, and payment screenshots you upload for verification. Card / UPI credentials are handled by third-party providers and are never stored by us.
- Location (optional): approximate location is captured only after you explicitly grant browser permission, and only when you start the camera or screen-share feature.
- Usage data: feature usage, scan counts, session duration, and diagnostic logs used to improve reliability.
3. How We Use Your Data
- To create and manage your account and subscription.
- To verify payments and activate access.
- To operate, secure, and improve the Service.
- To detect fraud, abuse, and prohibited use.
- To communicate service updates, receipts, and support responses.
4. Data Security
We use industry-standard measures including encryption in transit (HTTPS/TLS), row-level access controls on our database, restricted admin access, and audit logging. No system is 100% secure, but we work to protect your information appropriately.
5. Third-Party Services
We rely on trusted providers for hosting, authentication, analytics, email delivery, and payment verification. These providers process data only as necessary to deliver the Service and under their own privacy commitments.
6. Your Rights
You may request access, correction, or deletion of your personal information at any time. To exercise these rights, email us at hello@predictoai.in.
7. Contact
Questions about this Privacy Policy? Contact hello@predictoai.in.